Your questions.
Clear answers.

Yes. Jade Dental is accepting new patients, including patients with private insurance, government programs, NIHB, CDCP, and patients without insurance.

Yes, we do accept walk-in patients. However, we recommend calling or messaging ahead when possible so we can make sure we have enough time to properly address your concerns during your first visit.

Absolutely. Patients without dental insurance are welcome to book an appointment at Jade Dental.

A first appointment usually includes a new patient exam, any X-rays that may be needed, and a dental cleaning if appropriate. The exact details depend on your dental needs and the reason for your visit.

You can contact Jade Dental by phone, by text, or through our contact page to request an appointment. If you are experiencing discomfort or a specific dental concern, let us know so we can schedule you appropriately.

Yes. If you are experiencing a dental emergency, contact Jade Dental as soon as possible. Dental emergencies should be addressed quickly, and our team will do its best to assist you.

If your emergency happens during business hours, call us right away and we will help you with the next steps. If it happens after business hours, you can text or email us and we will do our best to guide you. Depending on the situation, a dentist may be able to provide advice, arrange follow-up, or discuss treatment support.

You should contact us if you have severe tooth pain, swelling, a broken tooth, a knocked-out tooth, bleeding that does not stop, or any urgent dental problem that needs prompt attention.

Yes. Jade Dental accepts the Canadian Dental Care Plan (CDCP), and we can also help guide patients through the application process if needed.

Yes. Jade Dental accepts NIHB coverage for eligible First Nations and Inuit patients.

Yes. We offer direct insurance billing.

If you’re unsure about your coverage, contact us before your visit. We can request a predetermination from your insurance company to help confirm the coverage currently available under your plan. Our team can also explain the process and let you know what information to bring.

No. You do not need insurance to become a patient at Jade Dental.

Yes. We provide thorough dental cleanings using modern equipment, and we may also use an intraoral camera to show before-and-after images when appropriate.

Yes. Jade Dental offers cosmetic dentistry. The best treatment depends on your goals and the complexity of your case, so a consultation is recommended to discuss options in detail.

Yes. Clear aligners are available at Jade Dental.

Yes. Jade Dental provides general dentistry services to help patients maintain and improve their oral health.

That’s completely fine. Contact us and explain your concerns, and we’ll help point you in the right direction or book the most appropriate appointment.

Jade Dental is located in the heart of Ottawa’s Chinatown at 102-770 Somerset Street West, Ottawa, ON.

Yes. We offer free underground parking for patients. The parking entrance is located on the side of the building. You can also visit our parking instructions page for more details.

If you need help finding the office or parking entrance, contact us before your visit and we’ll be happy to guide you.

Yes. Jade Dental’s location in Chinatown makes it convenient for many patients in central Ottawa and nearby neighbourhoods.